• Express Delivery orders will be delivered within 3 days on receipt of your order and Scheduled.
  • Delivery orders will be delivered within 7.
  • The shipping charges on your order will be informed before your order is being placed at Counry Drug Store.
  • If you are placing your order through our call centre, the order taker will mention the shipping charges.
  • If its via web or mobile, the shipping charge would reflect on the shopping cart / payment page.
  • We are committed to delivering your order accurately, in good condition, and always on time promised by our customer care executive or on website or mobile.

Below are some more shipping related points:

  • Each order would be shipped only to a single destination address specified at the time of payment for that order.
  • If you wish to ship products to different addresses, you shall need to place multiple orders.
  • We make our best efforts to ensure that each item in your order is shipped out by us at the earliest.
  • However in some cases, it may take longer because of immediate non availability of rare herbs or the locality of particular herbs too far from our shipping place.
  • We ship out orders on all days Excluding public holidays and unexpected holidays like strike , local holidays etc.
  • To ensure that your order reaches you in the fastest time and in good condition as through our rapid and efficient delivery team.
  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged.
  • Before accepting delivery of the goods, please refuse to take delivery of the package, and call our customer care number at +91-99423-22222.
  • (09.00 a.m. to 6.00 p.m. / 6 days a week), or write an e-mail to mentioning your order reference number.
  • We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.