Cancel and Refund Policy

Cancel and Refund Policy

What is COUNTRY DRUG STORE return policy?

  1. Customers can return any product at the time of delivery if they are not satisfied with the quality or freshness of the product.
  2. We will take the returned product back and you can pay for only the one’s you buy.

REFUND AND CANCELLATION POLICY

  1. Our Primary object is complete customer satisfaction. In the event, if you are displeased with the services provided.
  2. We will refund back the money, provided the reasons are genuine and proved after investigation.
  3. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

OUR POLICY FOR THE CANCELLATION AND REFUND WILL BE AS FOLLOWS:

CANCELLATION & REFUND POLICY

  1. Please review your order carefully before submission. In case you would like to rethink your purchase.
  2. Please do so within the first 8 hours of placing the order (by sending us an email to cancel@countrydrugstore.com or calling us).
  3. If your cancel request is made within 8 hours of placing the order it shall be accepted and the net amount will be refunded once we receive from our financial partners after deducting the charges from our financial partners.

How do I cancel an order?

  1. You can cancel your order online before the product has been shipped.
  2. In case your product has been shipped but has not yet been delivered, to cancel Contact Us.
  3. Unfortunately, an order cannot be cancelled in case a delivery has already been made.

How do I return a product for a new replacement?

  1. For replacement, notify us with reasons for the replacement within a week from delivery date.
  2. Please ensure that the product is returned in the original condition you had received it.
  3. On valid return requests, we will send you a new replacement within a week at no extra cost.